S: And why is this additional information so important in practice?
M: With that info, the foreman can track the construction progress via the order and delivery history in the app. With a glance at his smartphone, he can see a) what has already been ordered b) when concrete deliveries are scheduled and c) what work has already been completed. If the construction section is missing from the scheduled deliveries, the foreman knows he’s getting concrete, but not for what. On the other hand, if the info is known, he can plan ahead and schedule work more efficiently for his crew.
S: What other advantages does digital ordering have rather than ordering by phone call?
M: With digital ordering, there are definitely fewer transmission errors. The foreman receives an immediate confirmation and can be sure that the quantity he orders is also accepted by the supplier. With verbal transmission, the documented order confirmation is missing. In addition, foremen like the fact that they can order from several suppliers, in the same way, using a single application. They don’t even have to think about what the process is in the software.
S: What disadvantages have you encountered in practice so far?
M: Currently, none to report on. In practice, the solution has been very well received. Herbert (Herbert Dürnbeck, foreman; note) recently announced that he would be “ang’fressen” (colloquial Austrian term for “upset”) if we took the tool away from him again.